Imagine you could sit down with all of your customers and tell them what’s new, or show off that new product you’re excited to launch.
Imagine if you could just reach out and, at the press of a button, get invaluable information about how you can improve your product or service.
Wouldn’t that just be the bees-knees?
Well, with Social Media Marketing can do exactly that. It’s like having an informal chat around the fire so you can keep everyone up on the latest in your business, get valued feedback, or perhaps just share something you thought was interesting.
Participating in social networks is an opportunity for you to connect with new customers and establish what you’re all about, sometimes even before the first transaction. We use SMM to showcase your knowledge, share information, and position you as the “go-to” expert in your field.
People trust their social networks. If your business is recommended by a friend on Facebook or a respected Twitter user with a loyal following, those people are effectively lending the credibility they have established with their network, to you.
Gone are the days of customers navigating ten levels of impersonal phone menus to get the answer to a simple question. They’ll go online to look for the answer and, what do you know, up pops one of your social media profiles. Now is your chance to lend a hand and offer the info they need in a less formal setting.
Look at you… aren’t you the popular one!